Day July 8, 2015

Customer Service – How to Win Customers

Last week I was in Scotland, playing golf with another CAD at some of Fife’s finest links courses – Crail, Scotscraig, Ladybank, Lundin and St Andrews. 9 games in 5 days. A veritable festival of golf. Good hotels in Fife…

Customer Service – How to Lose Customers

  Over the past 4 weeks I have been trying to change a signature on the bank accounts of the Anglican church in Voorschoten, due to one of our volunteers retiring to the UK and being replaced. I went into the…

CADS the Commercial Anglo Dutch Society